CRISIS COMMUNICATION
YOU CAN SUCCCESSFULLY OVERCOME A CRISIS – WE SUPPORT
YOU IN BUILDING YOUR CISIS MANAGEMENT STRATEGY.
Crisis are extreme situations and often occur unexpectedly. In addition to the economic factors, the credibility of the company is put to the test during a company crisis. Proactive and open communication takes center stage during a crisis in order to secure or regain confidence.
In crises, companies typically react uncoordinated and overburdened. Nevertheless, crises can be managed successfully. The prerequisite is that a detailed communication concept exists, a crisis strategy is developed in advance, and management is trained regularly with the use of realistic scenarios.
BEFORE THE CRISIS
DO WHATEVER POSSIBLE TO PREVENT AN ISSUE FROM BECOMING A CRISIS
We support companies in the run-up to change processes conceptually and with internal training courses so that an event does not become a crisis. With the introduction of lump sums, funding in the hospital sector changed fundamentally in 2012. Hirslanden Klinik AG in Zurich decided to treat patients with general health insurance as a private clinic for the first time. We accompanied this process.
- Consulting and development of the communication concept of Hirslanden Klinik AG, scenarios catalog as guidance, messages, nasty questions, communication training
- Internal training of about 20 teams over a period of 4 months, feedback from the training participants to the hospital management was used as an early warning-system
DURING CRISIS
WE ACTIVELY SUPPORT YOUR COMMUNICATION
If you and your company find yourself under pressure despite good preparation, we support you in the management and communication.
We are ready with know-how, crisis management tools and human resources for the crisis staff. Through quick and deliberate action, even the pressure in delicate situations can be relieved - because it is never too late.
Give us a call.
- Consultation of strategy, support in leadership and communication
- External and Internal Communication: Writing media releases, preparing media conferences and employee information
- Support of the crisis staff